Delivery Charges
We offer free shipping on all orders over €100.
For orders below this amount, a flat shipping fee of €10 will apply.
Delivery Timeframes
Our standard delivery time is set between 1 to 3 working days, which means you can expect your order to arrive within this timeframe after it has been processed. Please keep in mind that same-day delivery is not available. Additionally, delivery times can vary based on your specific location and the current volume of orders we are handling. For example, remote or rural areas may experience slightly longer delivery times.
Shipping Carrier
We use Fastway to ensure timely and reliable delivery of your order. A tracking number will be provided once your order has been dispatched. y agregar If your parcel is missed, please contact the Fastway Customer Care Team to arrange a redelivery. An agent will coordinate with the depot to schedule a new delivery at a date and time that works for you. You can reach their customer service team through the support function on their website: fastway.ie.
Click & Collect
For your convenience, we offer a Click & Collect service at our two locations:
Cork Store: South Cork Industrial Estate, Vicars Road, Togher, Cork
Midleton Store: Grand Union House, Drurys Ave, Midleton Co Cork
Orders will be ready for collection within 1-3 days. Once your order is available, you will receive a confirmation via SMS or email. Please bring a valid ID and your order confirmation when picking up your purchase.
Where We Deliver
We provide shipping services throughout the Republic of Ireland, including Dublin, Cork, Galway, and Limerick, as well as Northern Ireland. No matter where you are, we strive to ensure your order arrives quickly and securely.
Delivery Issues & Support
If you experience any issues with your delivery or have any concerns, please contact our support team at [Insert Contact Email/Phone]. We are happy to assist you with any inquiries.
Frequently Asked Questions
What happens if I miss my delivery?
If you miss your delivery, the courier will leave a notice with instructions on how to reschedule or collect your package from a designated location. Please follow the instructions provided to arrange a new delivery attempt.
Can I track my order?
Yes, once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this number to track your shipment on the courier's website.
What delivery providers do you use?
We use [Courier Service Name] for our deliveries to ensure your order arrives safely and on time.
Do you deliver internationally?
Currently, we only deliver within the Republic of Ireland and Northern Ireland. We do not offer international shipping at this time.
Changes to This Policy
We reserve the right to update our shipping policy at any time. Changes will be posted on this page, so please check back periodically for updates.