Return Policy

General Returns Policy

We strive to ensure that all our customers are satisfied with their purchases. If you need to return a product, please review our return policy below.

Milwaukee Product Returns

All Milwaukee product returns are handled directly by Milwaukee and their authorized service provider.

Important Notice: We are unable to process Milwaukee returns in-store. If you need to return a Milwaukee product, please follow the procedure outlined below:

Milwaukee Warranty & Returns Procedure:

Milwaukee offers a one-year warranty from the date of purchase as standard.
If you register your device (excluding batteries) online, you receive an additional two full years of warranty free of charge.
(Warranties exclude shipping fees after 8 weeks).
All warranties and repairs are handled & carried out by ToolTech Industrial Equipment.

For any queries regarding Milwaukee product returns, please contact ToolTech directly:

Phone: (+44) 280-359-493
Email: service@tooltechltd.com
Address: ToolTech Industrial, UNIT 1, 301 Drumcroon Rd, Macosquin, Coleraine BT51 3QJ, UK

Other Product Returns

For all non-Milwaukee products, returns must be initiated within 30 days of purchase. Items must be in their original packaging and unused. To start a return, please contact our customer service team at online@thmp.ie.

Refunds & Exchanges

Refunds will be processed to the original payment method within X business days after the returned item has been inspected and approved.
Exchanges are subject to product availability.

Changes to This Policy

We reserve the right to update our returns policy at any time. Changes will be posted on this page, so please check back periodically for updates.

Category

What do you sell?

At Tadhg Hawes, we stock everything you need for the motor trade, from car parts and accessories to high-quality oils, lubricants, and maintenance products. Whether you're a professional mechanic or a DIY enthusiast, we provide a comprehensive selection of essential automotive products to keep vehicles running smoothly.

In addition to motor parts and fluids, we offer a wide range of tools from top brands like Milwaukee, Sealey, and BETA, ensuring you have the right equipment for any job. Whether you need hand tools, power tools, or workshop essentials, we’ve got you covered with reliable, professional-grade products at great value.

Are you an authorised dealer?

Yes, we are an authorised dealer, ensuring you receive genuine products with full warranties.

What are your delivery times?

Our standard delivery time is 1 to 3 working days, depending on your location. While we do not offer same-day delivery, we provide a Click & Collect option at our stores in Togher & Midleton for added convenience. Once your order is dispatched, you will receive a confirmation with tracking details.

Do you offer free delivery?

Yes, we offer free delivery on orders over €100.

What is your returns policy?

Our returns policy depends on the type of product. All Milwaukee product returns are handled directly by Milwaukee through their authorized service provider, ToolTech Industrial Equipment. We are unable to process Milwaukee returns in-store.

Non-Milwaukee products can be returned within 28 days of purchase, provided they are unused and in their original packaging.

For more details, please visit our Returns Policy.

Is there a warranty on Milwaukee products?

Yes. Milwaukee tools are backed by a standard 1-year warranty. If you register your product on the Milwaukee website within 30 days of purchase, you will receive an additional 2 years of extended warranty, excluding batteries.

Do I need an account to order?

No, you can check out as a guest. However, creating an account allows you to track orders and view your purchase history.